Heartbleed Bug
Due to a significant amount of press surrounding the safeguards that many websites use to protect sensitive information, we're relaying the information below about the “Heartbleed Bug" and letting you know why your FSG systems are still secure.
What to know about the Heartbleed Bug?
Any site doing anything important on the internet uses SSL certificates to:
- Validate who they are
- Encrypt data that is moving back and forth between customers and the servers
The Heartbleed Bug is a flaw that was discovered in a core piece of this process's technology (OpenSSL), allowing people to access the memory of the presumed-secure server that hosts the website. The memory that can be accessed contains information on what the server has recently been working on – including passwords, credit card details, or whatever other data the server is involved in processing at the time.
How does this possible vulnerability affect you and FSG's online platforms?
- Our Website: Any of our website's systems that run OpenSSL were updated the same day the vulnerability was announced.
Any issues present were resolved immediately, and we remain confident in our ability to act quickly to keep our systems secure. Browse away. - Online Banking: The current version of OpenSSL used within our online banking environment has never been vulnerable to the Heartbleed Bug. As such, no patches or updates were required. Customers can log on to our online banking services, assured that their login information and their account information are secure. Read more about our Online Banking and Business Online Banking services.
Questions?
If you have other questions about information security and how we protect your information, take a look at our Information Security page or contact our Customer Care Center by sending us a message or calling us at 855-693-7422.
